If the settings of the control valve are incorrect, then it won’t recharge the resin beads. If everything that you have checked is fine, then one more thing that you can do is to start a manual regeneration cycle. Possible increase in water hardness. This happens mostly when the softener experience a long power outage. None of the buttons work (nothing changes on the screen when I press). stream Sterling Softeners have been in the water treament business since 1992 and we have supplied and installed numerous commercial water softeners to many different industries including Schools, Hotels and Pubs , Golf clubs, Catering industries, Office Buildings, Apartment blocks, Dairies, Dry … A good place to begin your water softener troubleshooting process is by checking the brine tank. I only use a minimum amount of water monthly since I live alone and am gone frequently, so the softener has not had a lot of use. Any help would be appreciated. endobj Sometimes the higher consumption of the water as compared to the supply makes the softener stopped working. 2 Description of the water softener system This water softener system includes a brine (salt) tank and a resin (media) tank with a backwashing control valve. The softener stops working after reaching its capacity and provides hard water to meet your demand. Check your brine tank to ensure that it contains enough salt. If it is, then readjust its position to allow the unit to drain properly. $30.00 coupon applied at checkout Save $30.00 with coupon. Moreover, the water looks cloudy and even loses its color. So, it is essential to reduce the time between the regeneration cycles. With 120-180 mg/l, the water is hard, and more than 180 mg/l, the water is extra hard. Water softeners remove undesirable minerals from your water supply. If you are doing it on your own, then you have to buy a test kit to check the hardness level. %���� Here it is necessary to make you know that you are going to test the calcium carbonate concentration levels to make sure that whether your softener is working or not. And the second reason is the salt bridging or salt mushing. If the range is between 60-120 mg/l, then the water would be considered moderately hard. A leaking faucet or toilet valve. Now, to solve this issue, you have to break the bridge. But if it does, then the only solution is to replace it. Sterling Water has not accepted responsibility for any of the damage. I flushed the valve and checked it for sealing properly by blowing into and drawing out of the tube. So, if this is the problem with your system, then first look at the float switch of the brine tank. Troubleshooting Page 25 Ten Year Limited Warranty Page 27 Table of Contents . The harder the water is, the more sodium that is added. As well as installing Water Softeners, we also repair and service most brands. Sterling Water Softeners are eco-friendly. Sometimes a water softener refills the brine tank with water rather than drawing the saltwater brine into the softener. 3 0 obj %PDF-1.7 However, if no or too little enters into the brine tank, then it affects the regeneration cycle, and then the water conditioner fails to reduce the hardness properly. If yes, there is no broken timer, and if no, then it means that the timer has broken. Water Softener Fix A Flooded Brine Salt Tank That Doesn T Drain. The reason for this is salt bridging. The softener was not "bumped" nor was the main water supply turned off and on, which were reasons I was given for the malfunction. Required fields are marked *. The system works great; unfortunately, the brine tank can be prone to various common problems that will leave your water feeling a … This unit has several valve and drain connections: Refill Controller, Regenerant Tube connection, Injector and Cap, Backwash Drain Control and Injector Screen Filter. So let’s move on to mushing. Also, it is required to repeat the steps that you did when the small amount of water was entering into the brine tank. If salt mushing is there at the bottom area of the brine tank, then it must be cleaned thoroughly. Initial Savings: anywhere from $500 to $3,100. Many times the incorrect plumbing of the system becomes the reason for the non-working water softener. endobj For this, you first have to measure the pressure and then adjust the pressure accordingly to meet the requirements of the installed water softener. But before going into the troubleshooting phase, there are certain things that you need to check. Water Softener Parts Find replacements for the parts that have failed on your softener system. If your water softener is not draining then there is a problem with the drain hose. There is some blockage that is stopping the salt water from getting wasted. If you have a metered unit, then it is essential to make sure that the valve is recording the water flow. Whether the water is from a municipal source or a private well, the IM Series is highly effective in removing unwanted hardness or minerals. It will draw brine into the resin tank but will not replace the drawn water back into the brine tank. Your email address will not be published. Wash the crust away using soap and water and rinse completely. However, if you don’t have working knowledge of how best to maintain your water softener, a visit from a qualified plumber would … Your email address will not be published. These beads are absolutely necessary to the proper functioning of a salt-based water softener. 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